Frequently asked questions
Your credit card will be charged at the time of making your advance reservation
We accept all major credit cards and PayPal for advance reservations/ bookings, we do not accept cash.
No, All tolls and airport charges and tips are included in the price quoted.
No, we will monitor your flight arrival time changes and we will update our reservation pick up accordingly. We monitor on FlightAware.
Yes! You must let us know this information right away so we let the driver know your status has changed.
Contact us and request the driver arrives after the flight arrival time.
Advance reserve and Call 239-662-0408 0r 800 625 8014 or reserve directly on the web site by completing the required form details.
Yes a credit card is needed to make an advance reservation
One of our staff will call or email you a confirmed reservation with a confirmed reservation #.
No, all airport pickup rates include driver meet and greet, but please note we will not meet and greet with vehicles such as vans or high tops cannot pass through into parking areas due to height restrictions. You can meet the driver in the arrivals area who will guide you to the vehicle.
Yes that is possible.
Our driver will meet you at the luggage claim carousel with a name sign to meet and greet you, or if you have no checked luggage the driver will meet you at the arrivals door as you enter the terminal unless you make specific request to meet at a door number outside the terminal with the vehicle
Yes we do, but let us know at the time of reservation.
The seat can be installed but you will have to install it due to liability reasons and sign a disclaimer as such. The driver can “assist” you to install it.
Yes the driver will assist.
It is advised you advance reserve at a minimum 24 hours in advance to guarantee service.
Yes, if the request is provided to us at reservation. Otherwise not unless in case of emergency.
Reservations must be canceled 48 hours minimum before scheduled pick up’s. If a reservation is canceled with less than 48 hours notice from scheduled pick up time we will charge you the full amount of the reservation.
We offer service 7 days a week, 365 days per year.
